Thank you for shopping at Amplebees.com. We are committed to providing quality products and services, please read the following refund policy carefully:

All sold items are non-returnable and non-exchangeable. Due to the nature of our products being food and health items, once an order is confirmed and shipped, we will not accept returns or exchange requests.

Refunds can only be arranged if the product is damaged during shipping, sent incorrectly, or is obviously spoiled. In such cases, please contact us within 24 hours of receiving the item, and provide clear photos and your order number.

​ We reserve the final right to determine the validity of refund requests, and we will review each case based on the information provided.

If a refund is approved, we will return the funds to your original payment method within 7-10 business days. Shipping fees are non-refundable.

Refunds will not be issued for taste issues, unsuitability, or if the product has been opened/used.

Refunds will not be issued if the order cannot be delivered due to an incorrect address or if the recipient cannot be contacted.

If you have any questions, feel free to contact our customer service via email or through our website.